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How To Recover Your 'Almost Customers' By Bob Leduc
You'll always need to find new prospects for your business. But don't overlook the prospects you already attracted. Many are close to buying. Continue below.
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Use these four simple procedures to convert those "almost customers" into paying customers.
1. Make A Memorable Impression
Create a reason for prospects and customers to notice you ...and to think of you when they encounter a competitor.
Many prospects who do not buy from you the first time will come back to buy later. Existing customers will also remember you. They'll come back to buy again - and they'll send pre-sold referrals to you.
One easy way to establish a memorable identity is to create an important reason for customers to do business with you instead of with your competitors.
The advantage you offer doesn't have to be dramatic to be memorable IF you promote it aggressively. It can be as simple as delivering faster results, more personalized attention or a better guarantee than your competitors.
Tip: Combine several small advantages like those described above to create a big (and more memorable) advantage over your competitors.
2. Follow Up Consistently
Most prospects do not buy the first time they see or hear about you. But they will if you follow up with them.
Your follow up can be as simple as contacting them occasionally with a new offer. Or it can be more complex such as publishing a weekly newsletter with useful information and articles.
If you don't already have a way to collect their address, you can get it by offering a valuable gift that you deliver only by email or postal mail.
For example, offer a special report, a list of sources or some other valuable information they cannot get anywhere else. These are valuable to customers and prospects - but they won't cost you much to provide.
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